Key points of our reopening Post Covid-19 protocols are as follows
What we are doing
- Information manuals will now be issued in PDF form – you will have been sent a link to this area of our website
Videos are online where appropriate
The building contents have been edited to reduce high touch areas
Staff are fully briefed in all protocols
We will be cleaning with antiviral spray to EN 14476 standard
Cleaning products for guests are supplied including new sponges and dish cloths for each new guests
All mattress and pillow protectors will be replaced at every changeover.
A guest protocol is also in place
What we ask of you
- Do NOT come on holiday if anyone in your group is unwell
- Once you are staying with us and anyone in your group is showing symptoms of Coronavirus please inform us and then follow government guidelines
- All refuse must be taken to bins in the car park (Mission & Scout) or to rear of building (Shack)
- Linen must be stripped and put in bags provided – Please, linen and towels separately – please leave pillow and mattress protectors in situ for us to change as these must not go in bags with other laundry
- Check in time is now 3pm – check out is before 10.30am
- Please respect those guests coming after you and ensure all washing up done to highest standards at highest temperature possible. Washing up liquid and new sponges and cloths are supplied and of course you have a dishwasher (NB no dishwasher at The Shack)
- Regarding the composting toilet at The Shack – this can be serviced on request but we will need you to help us with this so that social distancing can be observed – there is a video on the guest resources page
- This protocol is subject to change on new government advice
How the buildings will differ from usual
- We are slowly returning bedspreads, throws and most but keeping to a minimum so that items can be quarantined / washed
- Bedding (duvets, pillows and linen) IS supplied – you do not need to bring your own
- Board games etc will also be removed at this time
- Safety info is inside a door of a kitchen cupboard
- Information manuals will now be issued in PDF form – you will be sent a link to this area of our website
Version three 10/09/2021
Please also read our Terms and Conditions
